Cartoys.com Exclusive Garmin® Customer Satisfaction Guarantee
30 Day Risk Free Trial
 Welcome to Cartoys.com! My name is Glen Hamilton and I'm the Director of Car Toys online. You have my word, that if for any reason you are not satisfied with your Garmin GPS product you may return it if purchased online from Cartoys.com for a full refund within 30 days from the date of purchase. Cartoys.com requires that the returned merchandise be complete and not missing accessories or other pieces. We also require that you return your Garmin GPS in the original packaging (please keep your box!). No restocking fee will ever be charged on Garmin GPS products.
FREE SHIPPING: We'll also ship any Garmin GPS unit or accessory to your home or business by UPS with NO shipping charges.
Try a great Garmin GPS product today RISK FREE for 30 Days and we know you'll love it for a long long time. We love Garmin and our customers... and we know you'll wonder how you ever lived without one of these fantastic GPS products. Give one a try (give them to your friends and family to try!) and let me know your experience with a Garmin. Drop me a note at: ghamilton@cartoys.com and let me know how much you love your Garmin.
Buyer's Tip: Car Toys is a Garmin Authorized Dealer. That means that your warranty will be honored by Garmin for its' duration. It also means that the products we sell are NEVER knock offs, fakes or unsupported grey market items. Buy smart, buy with confidence and ONLY buy from a Garmin authorized dealer.
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Our Standard Car Toys Customer Satisfaction Guarantee:
If for any reason you are not satisfied with your purchase from Car Toys, you may return most merchandise within 14 days of the original purchase date. We require that the returned merchandise be in complete and original condition. You may exchange most merchandise within 14 days of the original purchase. Car Toys may, at its discretion, charge a 15% restocking fee on returned products.
We need the box and all the pieces returned in original undamaged condition. If merchandise returned is not in original condition with all packaging and documentation, a restocking fee of 15% may be charged.
The customer may return the merchandise to any nearby Car Toys retail location (find a store near you). Simply bring the item and its packing list/receipt with you and we'll take care of the rest.
Non-Returnable Merchandise:
- Special orders may not be returned. Due to the special nature of ordering non-stocked merchandise, special orders may not be returned for refund or credit. Special orders are covered under the manufacturer's warranty. Deposits for special orders that we are unable to cancel are not refundable.
- Labor may not be returned.
- Insurance Replacement merchandise is not returnable. This includes replacement dashes/bezels, ashtrays, armrests, special painting, glass repair, etc.
*Refunds: Refund check(s) will be processed and mailed after approximately 14 working days. All refunds which were originally paid in the form of cash or check are in the form of check; cash refunds from the store are not authorized for amounts over $50. If the purchase was paid by credit card or was financed, the appropriate account will be credited.
Return Policy for AT&T Wireless
All wireless phone purchases must be returned with box, manual, and accessories within 30 days for credit to be issued.
After the initial 30 days, we will assist you in calling Cingular Customer Care and arranging for an exchange. All Cingular Wireless phone purchases require a new number activation with Cingular Wireless service for a minimum of one year on selected consumer rate plans at time of purchase.
Return Policy for T-Mobile
14 days - No Questions Asked.
All wireless phone purchases must be returned with box, manual and accessories.
T-Mobile Return Form
14 days - Defective Exchange Only
Full refund or exchange providing the phone, all accessories, all packaging and the box are present.
15 days to 1 year
Customers must utilize T-Mobile's Customer Care for service exchange.
Return Policy for Verizon Wireless
All wireless phone purchases must be returned with box, manual and accessories within 14 days or the specified minute limits for the make of your phone for credit to be issued.
(Motorola = 90 minutes, Nokia = 60 minutes, Qualcomm = 15 hours)
After the initial 14 days or minute limits have been exceeded, we will assist you in calling Verizon Customer Care and arranging for an exchange. All VERIZON Wireless phone purchases require a new number activation with VERIZON wireless service for a minimun of one year on selected consumer rate plans at the time of purchase.
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